If there is a garment you have in mind that is not offered at Air Waves On Demand, please reach out to us and we can determine if that garment …
Can I place a sample order to check my art print quality?
Yes, we make sample orders easy. Follow these instructions.
Will my customers know Air Waves OnDemand printed and shipped their order?
Your customers will not know Air Waves OnDemand printed or shipped the order. We do not include our branding on any of the packaging of an order. All communication with …
What should I do if a product is out of stock?
If your product is out of stock, we recommend updating to a new style until it becomes available again. We do our best to offer garments that have strong inventory. …
What are the available print regions on garments?
Currently, the only available print region for designs is on the front of garments. However, we will be adding the ability to print on the back of garments very soon!
How do I create a product in the Air Waves OnDemand app?
To create a product in the Air Waves OnDemand app, go to the main dashboard and select “Product Creator” A modal will appear with the current product catalog. Select the …
Does Air Waves OnDemand offer extended or plus size products?
Yes! Our line of Instant Message brand products offer standard sizes Small – 2XL and extended sizes 1X – 4X. You can see our current product offerings on our product …
What are some helpful tips when getting started with the Air Waves OnDemand app?
Here are some helpful tips to get you started on the Air Waves OnDemand app: Design Tips File formats: High-res PNG Print file resolution (dpi): 300 pixels per inch Maximum …
Now that I have my store setup and orders are coming in, what can I do?
When an order is placed for through your store, we will charge the card on file and put the order into production. You’ll be able to view all order details …
How do I pay for the product I’m selling?
Once a customer places an order on your store, you receive the full payment from your customer through Shopify’s payment gateway (or whatever payment gateway you’re using for your online …
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